REJECT COMPOUND / CUSTOMER CARE
Return and refund policy
Updated October 6, 2026
Returns for damaged or incorrect items
Reject Compound accepts return requests for damaged or incorrect items within 30 days of delivery.
To request a return, email Support@Lukrum.io with your order number, a description of the issue, and photos showing the damage or incorrect item. Contact us before sending an item back so we can provide return instructions.
We do not accept returns for change of mind or for a size or color you selected incorrectly. If we send a different item, size, or color from what you ordered, contact us within the 30-day window.
